Perodua Offers Assistance to Flood-Affected Customers

Malaysian automotive heavyweight Perodua has today announced assistance for its customers affected by the flooding throughout the country.

For the uninitiated, flooding has wrought havoc across large swathes of the country owing to higher-than-usual rainfall. As a result, some of Perodua’s service centre operations have been affected, but the company and its distributors are working as swiftly as possible to resume normal service.

“Our customers are very important to us, and these value-added services are provided to help relieve some of the burden our customers have to face during this disaster,” said Perodua’s president & CEO, Dato’ Zainal Abidin Ahmad.

On the matter of “value-added services,” Perodua is offering various forms of assistance to affected customers. This comes in the form of towing service rebates (worth up to RM100 to bring your Perodua to the nearest service centre), free inspection for flood-affected vehicles, and discounts on selected original spare parts.

Spare parts will be offered with a 20% discount for customers whose cars have been damaged by the floods. “Our genuine spare parts come with a manufacturer’s warranty we ask our customers to not use imitation parts that may affect vehicle performance,” said Dato’ Zainal. These parts include all electronic items, engine overhaul gaskets, seats, door trims, and carpets.

As of 19th December 2021, parts of Selangor, Putrajaya, Kuala Lumpur, Malacca, Kelantan, Terengganu and Pahang are facing devastating flooding. The Malaysian Meteorological Department warns that the rainfall may continue and move towards other parts of the country, and has issued weather warnings.

For Perodua customers affected by the flooding with damaged vehicles, they can contact Perodua’s toll-free customer care line at 1-800-88-5555 to arrange for towing assistance (subject to terms & conditions).